Lacey joined the FoodFlo team in late 2017 as Promotional Products Manager / Sales & Marketing Assistant and is the main point of contact for our customers with branded bags. You may recognise her curly hair and Canadian accent in some of our website videos or her smiling face at the bottom of our Sweet Ideas Newsletter.
How would you describe your role to a child?
Kids these days are up to speed with the concept of marketing, so to say I work in marketing and customer support with a confectionery/sweet factory pretty much sees eyes instantly light up. Especially when I remind them of some of the products they already know and love that we helped make ingredients for or show them some of the awesome branded bags we make.
What do you like most about your job?
I regularly get to say I am working a “dream job”. In reality, it’s much more hygienic than the stories in the famous book by Roald Dahl, but it is still pretty magnificent. My role is to help our customers get the information they need to help make decisions and process orders for our promotional customers. So when I am not updating our website and social channels, I am likely creating an artwork design for a promotional customer, sending samples for their review or answering questions for that come in from our customers. Seeing the new products developed for our inclusion range is still pretty fascinating though!
What advice would you give new staff?
There is always something to learn, so don’t hesitate to speak up when you have a question or are struggling with something. Someone is always around to help & explain.
What is one thing you would tell your younger self?
Keep dreaming and committed to making it happen. It might not be exactly as you expected, but it is out there. I was quite fortunate that my parents gave me a lot of great advice and support growing up, that like many others, I didn’t fully appreciate until I was well into adulthood.
What’s the last book you read?
I really enjoy instructional non-fiction. So between the recent purchase of a Sewing Machine Repair Manual to the various business, photography, and marketing books on the bedside, there is plenty of variety to catch up on!
What’s the best meal you have ever had?
Canadian/Ukrainian style potato & bacon filled perogies, handmade with love by any of the wonderful women in our family (most memorable would be Grandma or Great-Grandma’s!) fried in butter with garlic, onions, and served with lashings of sour cream and about 12 other dishes as part of the traditional Christmas feast.